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Return and refund policy

When purchasing products, the consumer has the possibility of dissolving the contract, without giving reasons, during a period of 14 days. This cooling-off period commences on the day after receipt of the product by the consumer or a previously designated by the consumer and the entrepreneur announced representative. The purchased products can be returned within 14 days.

During the cooling-off period, the consumer will handle the product and its packaging with care. He/she will only unpack or use the product to the extent necessary to judge whether he/she wishes to keep the product. The product can be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in the original condition and packaging, according to the reasonable and clear instructions provided by the entrepreneur.

If the consumer has paid an amount, Dimitri Baldé shall refund this amount as quickly as possible, but no later than 30 days after the return or cancellation.

The costs for the return shipment are to be borne by the consumer.

Exclusion of the right of return

Products that are made to the consumer's specifications and differ from the standard products (this may relate to, for example, the size, finish or material of a product) cannot be returned and refunded.

Dimitri Baldé is located at Hollandweg 26, 1432DD in Aalsmeer, NL.

tel: +31 (0)6 40 79 27 61 and e-mail: contact@dimitribalde.nl

We are registered with the Chamber of Commerce under number 30197484

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